Payment Policy
Payment Policy
Amazing Seller
At Amazing Seller, we aim to provide a secure, simple and transparent payment experience for our customers. This Payment Policy explains the payment methods, processing and related terms applicable to purchases made through our platform.
1. Accepted Payment Methods
Depending on the order and availability, customers may be able to make payments through:
- UPI
- Debit Card
- Credit Card
- Net Banking
- Bank Transfer
- Other payment methods displayed or communicated at the time of purchase
For B2B and bulk orders, payment terms may be agreed separately between Amazing Seller and the customer.
2. Payment Confirmation
An order will generally be processed after successful payment confirmation.
Customers should ensure that the payment amount is correct and that the transaction is completed successfully.
A payment confirmation or order confirmation may be provided through the available communication channel.
3. Payment Security
We take reasonable measures to protect customer payment information.
Payment transactions may be processed through third-party payment gateways or financial institutions. Customers may be redirected to the payment provider's secure platform to complete the transaction.
Amazing Seller does not request customers to share confidential payment information such as card PINs, CVVs or banking passwords through calls, messages or email.
4. Failed or Pending Payments
If a payment is unsuccessful, declined or remains pending, the order may not be processed until payment confirmation is received.
If an amount has been debited from the customer's account but the order has not been confirmed, the customer should contact us with the relevant transaction details so that the payment status can be verified.
5. Duplicate Payments
If a customer accidentally makes multiple payments for the same order, the additional payment will be reviewed and handled according to the applicable refund terms and payment-provider confirmation.
6. Refunds
Where a refund is approved under our applicable refund or cancellation policy, the refund will generally be processed through the original payment method, wherever possible.
The time taken for the amount to appear in the customer's account may depend on the payment gateway, bank or financial institution.
7. B2B & Bulk Orders
For wholesale, bulk or customized orders, Amazing Seller may require:
- Advance payment
- Partial advance payment
- Balance payment before dispatch
- Other mutually agreed payment terms
The applicable payment terms will be communicated to the customer before order confirmation.
8. Pricing & Taxes
Product prices, applicable taxes and other charges will be communicated or displayed as applicable to the order.
For B2B transactions, customers should provide accurate business and GST details wherever required.
9. Fraud Prevention
Amazing Seller reserves the right to verify transactions and, where reasonably necessary, hold or cancel an order if a transaction appears suspicious, unauthorized or potentially fraudulent.
10. Contact Us
If you have any questions regarding payments, failed transactions, refunds or payment confirmation, please contact Amazing Seller through the contact details available on our website.
Amazing Seller
Smart Products. Better Value. Stronger Business.